Protecting Our Seniors from Phone and Online Scams: A Guide for Families and Caregivers

In today’s connected world, seniors are more vulnerable than ever to phone and online scams. Fraudsters often target older adults because they may be less familiar with digital technology or more trusting by nature. These scams can cause serious financial loss, emotional distress, and damage to seniors’ confidence and independence.

At Davida, we believe that protecting seniors from scams is just as important as their physical care. Families and caregivers play a vital role in educating and safeguarding their loved ones against these threats.

Common Types of Scams Targeting Seniors

Phone Scams: Calls pretending to be from the IRS, Social Security, banks, or utility companies demanding money or personal information.

Tech Support Scams: Fraudsters claim to be from reputable tech companies and ask for remote access to fix nonexistent problems.

Online Shopping Scams: Fake websites or emails selling products that never arrive or steal payment information.

Phishing Emails: Fraudulent emails designed to trick recipients into revealing passwords or credit card details.

Lottery or Prize Scams: Notices claiming the senior has won money but must pay fees upfront to claim the prize.

Warning Signs to Watch For

Requests for personal or financial information over the phone or email.

Pressure to make immediate payments or share sensitive data.

Unsolicited calls or messages from unknown sources.

Suspicious links or attachments in emails or texts.

Senior expresses confusion, anxiety, or secrecy about communications.

How Families and Caregivers Can Help Protect Seniors

1. Educate and Communicate

Regularly discuss common scams and remind seniors to never share personal information with strangers. Encourage them to consult a trusted family member or caregiver before responding to unusual requests.

2. Set Up Safeguards

Help seniors use call-blocking features, spam filters, and strong passwords. Review privacy settings on social media and online accounts.

3. Monitor Finances

Keep an eye on bank statements and credit reports for unusual activity. Consider setting up alerts for large or suspicious transactions.

4. Be Present and Supportive

Many scammers rely on loneliness or isolation to manipulate victims. Providing companionship and regular check-ins can reduce vulnerability.

5. Report and Recover

If a scam occurs, report it to local authorities, the Federal Trade Commission (FTC), or the Consumer Financial Protection Bureau (CFPB). Early action can help prevent further damage.

Davida Homecare: Caring Beyond Physical Needs

Our caregivers do more than assist with daily living—they serve as trusted companions who watch out for the overall well-being of your loved ones. By providing attentive, compassionate care, we help seniors stay safe, informed, and connected.

Protect your loved ones by staying informed and vigilant.

Because every senior deserves safety, dignity, and peace of mind.